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festivahaven™ Customer Care

Let’s Talk About Your Kitchen.

Have a question about a festivahaven™ kitchen or tabletop piece, an existing order, product information, shipping or another store-related matter? Use the contact options below or send a message through our customer support form.

Contact Desk KITCHEN · CARE
Online Support Form Write a message below Customer Support Phone +86 131-2781-3695
Customer Service Hours 8:00 AM – 10:00 PM
Send a Message

Tell Us What You Need Help With.

Use the form to send a product, order or general store question to festivahaven™ customer support.

For an existing purchase, include the order number and the email address connected with the order where possible.
Helpful Details

A Few Details Can Make Your Message Clearer.

When your question concerns a specific kitchen product or order, include the information most relevant to the request.

01
Product Name

Identify the kitchen product or tabletop item connected with your question.

02
Order Number

Include your order number when the question concerns an existing purchase.

03
Clear Description

Explain what information you need or describe the issue connected with your order.

04
Photos Where Relevant

This form does not accept image attachments. Please describe visible details; images may be helpful when explaining visible damage, an incorrect item or another product-related concern.

Important Return Notice
Please contact festivahaven™ customer support before sending a return. The business address shown below identifies the business and should not automatically be treated as a return warehouse or return destination. Where a return is applicable, follow the return instructions and destination provided for that specific request.
Before you send

A clearer path to support.

Which product details should I include?

Share the product name or page link. For organizers, tell us which dimensions or mounting details you need. For serving pieces, mention the size, finish or care question you have.

Can I attach photos to this form?

This form accepts text only. Describe the issue first; customer support can advise how to provide photos if needed.

Where should I send a return?

Contact customer support before sending an item. Use the instructions and destination provided for your request. The company address below is business identification information.

Business Information

Company & Contact Details

Business identification and customer support information associated with festivahaven.com.

Brand Name
festivahaven™
Legal Company Name
Guizhou Sufan Technology Co., Ltd.
Owner
Fan Junjun
Business Address
Unit 3, Building 1 (Commercial-Residential), Block A, Yuanda Ecological Scenery, No. 6, Basement Level 1, No. 25 Changling South Road, Changling Subdistrict, Guanshanhu District, Guiyang City, Guizhou Province
Customer Support Email
Customer Support Phone
Customer Service Hours
8:00 AM – 10:00 PM
festivahaven™ Customer Care

Good Kitchen Routines Begin With the Right Details.

Whether you are asking about a kitchen or tabletop piece, product information, an existing order or another store matter, use the contact information above to reach festivahaven™ customer support.